Thank you for stopping by the Tiffin Motorhomes website. For your convenience, we have compiled a list of common questions and answers to make your visit with us as efficient and informative as possible. Can't find what you are looking for? Just give us a call at our headquarters in Red Bay, Alabama at 256/356.8661.

FACTORY TOURS

Can I come to the factory to watch my coach being built?

Yes, you are welcome to come to the plant and watch your coach being built. Please call our office in Red Bay to get your build schedule information so that you may plan your visit accordingly.

When are factory tours?

Factory tours are held Monday through Friday at 9:30 am. No appointment is necessary, and it usually takes about one hour for the tour. If you would like to schedule a tour for a group of ten or more, then please call ahead to let us know what day you would like to come. This allows our tour guide to adjust his schedule as needed to accommodate your group.

Please note that we do not conduct factory tours the week of July 4th and on the following holidays: Memorial Day, Labor Day, Thanksgiving, Christmas, and New Years Day. If you are planning a trip to Red Bay around any of these holidays and are unsure about a tour, please contact us beforehand to confirm a tour will be given during your visit.

Am I allowed to take pictures?

Yes, cameras are welcome.

Can I bring my pet?

For safety reasons, we don't allow pets on the factory tour. Please make arrangements for your pet while you take the tour.

How do I get to the Tiffin factory?

Click here for a map.

From Huntsville:

Take I-565 West (towards Decatur). I-565 will end and become Alt. 72 as you approach Decatur. Continue on Alt. 72 West. You'll cross the bridge into Decatur. Just after the bridge, turn right at the stoplight. You're still on Alt. 72 West. Continue on for approximately 3.4 miles until you see a sign for 67 South. There will be a stoplight at this intersection. Turn left on 67 South.

Go approximately 2 miles; you'll see the sign for 24 West to Moulton/Russellville. Stay on 24 West towards Red Bay. When you get into Red Bay, take the #3 traffic light in town and turn right. Go over the railroad tracks and you'll see the Welcome Center. You are now at the main factory at Tiffin Motorhomes.

**To get to the Campground you will need to take the #4 traffic light and make a right. Go 1.5 miles and you will see Bay Plaza Motel on the left; immediately by it is the Allegro Campground sign. Turn left there, and you will be at the Allegro Campground.

From Birmingham:

Take I-65 North to Cullman. Take Exit 310 on Hwy 157 to Moulton. Take 24 West towards Red Bay. When you get into Red Bay, take the #3 traffic light in town and turn right. Go over the railroad tracks and you'll see the Welcome Center. You are now at the main factory at Tiffin Motorhomes.

**To get to the Campground you will need to take the #4 traffic light and make a right. Go 1.5 miles and you will see Bay Plaza Motel on the left; immediately by it is the Allegro Campground sign. Turn left there and you will be at the Allegro Campground.

From Memphis:

Take Hwy 78 through Tupelo, MS until you see Exit 113 to Tremont, MS. Take Hwy 23 in Tremont and that will turn into Hwy 24 when you cross the state line into Alabama. You will turn left at the #3 traffic light when you get in Red Bay (the traffic light is by the Community Spirit Bank) and go over the railroad tracks and you'll see the Welcome Center. You are now at the main factory at Tiffin Motorhomes.

**To get to the Campground you will need to take the #4 traffic light and make a left (you will see a CB & S Bank to your left by the light). Go 1.5 miles and you will see Bay Plaza Motel on the left; immediately by it is the Allegro Campground sign. Turn left there, and you will be at the Allegro Campground.

General Questions

How long does it take to receive my motor home?

Normally we ask that you allow 8-10 weeks. This includes from the time you order your coach through your dealer until the time it is delivered to the dealer for you to take ownership. Please note that Zephyrs usually take 10-12 weeks.

How far in advance do I need to book an appointment at the Tiffin Service Center in Red Bay? What are our options?

Even though the Tiffin Service Center has 50 bays, during peak travel months, appointments can be difficult to get. (Note that due to the abundance of snowbird travel, November - December and March - April are our busiest times.) In general, service managers can work a coach in within 4-5 days. The Tiffin campground, adjacent to the service facility, has full hookups and is available for owners awaiting service. Depending on the nature of the service or repairs, owners can stay in their coaches in the service bays while work is in progress. Also, technicians sometimes work in the campground.

What is there to do in Red Bay while we wait for service?

There are a variety of dining establishments and stores in Red Bay for you to visit.

Restaurants include Gil's Grill, La Estancia, Ezzells Bar-B-Que, Piggly Wiggly Deli, City King Buffet, Mr. J's Pizza, Swamp John's, and several popular fast food restaurants. Swamp John's features their famous fish plates on Thursdays.

Stores include Tradition of Charm, Consider the Lilies, Factory Connection, Dollar General, and Fred's.

There are Wal-Mart Supercenters in Russellville, AL and Fulton, MS. Both are about 25 miles away from Red Bay.

I'm not coming in a motor home. Where can I stay while I'm in Red Bay?

Red Bay has three bed and breakfast inns we recommend. Jackson's Bed and Breakfast is located at the end of Hwy 19 and can be reached at 256/356.4085 or 256/668.0397. Grandmaw's House is located on 10th Street and can be reached at 256/668.2190. Sleepy Hollow Rentals, LLC is just outside of Red Bay in Vina and can be reached at 256/356.2531, 256/412.3807, or sleepyhollowredbay@gmail.com.

What is the Allegro Club, who can join, what does it cost and what are the benefits?

The Allegro Club is a membership organization of Tiffin owners. The first year of membership is complimentary with the purchase of a new Tiffin coach and the annual renewals are quite modest. No wonder the club has more than 6,500 members and more than 70 chapters throughout the U.S. and Canada. Benefits include access to rallies, Tiffin clothing and accessories; Side Roads, an award-winning quarterly club magazine; plus campsite, rental car and group insurance discounts.

How do I find out about rallies and what do they cost?

The Allegro Club offers several rallies around the U.S. each year. Club members receive a schedule and applications for upcoming rallies in Side Roads Magazine and on the Owners section of this website. If you've never attended a club rally, you're missing out on a great way to enjoy your Tiffin Motorhome and get to know other Tiffin owners. Depending on location, duration and sponsorship assistance from dealers and vendors, rally registrations for two adults in a Tiffin coach vary from roughly $200 to $600, including campground fees, several meals, entertainment, activities, seminars and door prizes. At many rallies, technicians from the Tiffin service facility make minor repairs at no cost.